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How-to guide

How to file a life insurance claim

The steps a beneficiary takes to collect a death benefit.

  1. 1

    Locate the policy

    Find the policy document or contact the insurer with the policy number.

  2. 2

    Get certified death certificates

    Insurers require an official certified copy, sometimes more than one.

  3. 3

    Submit the claim form

    Complete the insurer's claim form and provide the death certificate.

  4. 4

    Choose a payout option

    Most beneficiaries take a lump sum; some insurers offer installment options.

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